Urban Moonshine currently ships to all residential and commercial addresses in the contiguous United States, Alaska, Hawaii and Canada. Orders are shipped Monday - Friday 9am - 5pm CST. We do not ship on Saturday or Sunday. If you place your order late in the day, it will not ship until the following day. If you place your order late in the day on Friday, it will not ship until Monday. Please take this into account when placing your order and choosing your shipping method! We currently ship orders via UPS. All of their shipping guidelines apply to our shipments. Please follow the link to the UPS pages for specific guidelines on shipping times, delivery standards, and more. Shipping costs depend on the type of shipping you select in cart. Shipping rates are based on the weight of your package, where you live, and which shipping method you choose. Use the shipping estimator in the cart for a quote. Everyday free shipping on orders over $50. Free shipping will automatically apply in checkout to all orders over $50 delivered in the US. These orders will be shipped via UPS Ground Surepost. Free shipping does not apply to Priority, Express, or International Orders.
If you are ever dissatisfied with an Urban Moonshine product that you purchased from our website (www.urbanmoonshine.com), please email firstname.lastname@example.org with a description of the problem, the name, size, and lot number of the item(s), your name, and your order. We cannot accept returns for product that has been opened, used, or with the tamper evident seal removed. If you purchased it from a retail store please return it to the store with receipt. Our return address is:
Attn: Returns 260 Battery Street
Burlington, VT 05401